Return & Refund Policy

We have a 30-days return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at cellphonesanitizers@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at cellphonesanitizers@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

What is the restocking fee?

No restocking fee.

How can customers return products?

By Mail.

How Will Customers Get the Return label?

  • For defective products: Download/print.
  • For customer remorse: Customer responsibility.

The product conditions that we allow for returns:

New.

Return Shipping Fee:

No cost when the product is incorrect, damaged by the carrier, or defective in another way.

Change of mind:

If you change your mind, please let us know as soon as possible. If the products have already been shipped, we will not be able to cancel the order. After receiving your products, you have to request for return. We don’t take any restocking fees.

Refunds :

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Please before returning, contact our customer support. When we are ready to return your product and we will confirm with you then you can send your product for return.

Return Address: 2205 West 136th Avenue Suite 106 Broomfield, CO 80023, United States

Customer Support 24/7

 Phone Number: +1 303-424-0040
✉ Email Address: cellphonesanitizers@gmail.com